CEACEA FAQS
Your questions, answered!
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SIZING & YOUR CEACEA
Our size guide is the best place to start, with measurements and fit guidance for each CEACEA style. Because nobody wants to spend their beach day wondering if they ordered the right size.
For one pieces and surf suits, we recommend considering your height, bust and usual bottoms size when choosing your fit. If you have a longer torso, going up a size is generally your best bet.
Still unsure? Get in touch with us at customercare@ceaceaswimwear.com and we’ll happily help you find your fit.
It depends on the style and the fit you prefer. Swimwear should feel comfortably firm when dry, as it will relax slightly once you hit the water.
If you’re between sizes, have a longer torso or simply prefer a little more room, we generally recommend sizing up. For personalised advice, send us your measurements and the style you’re eyeing and we’ll point you in the right direction.
Our kids sizing is based on the average size of Australian children, but little adventurers come in all shapes and sizes, so we always recommend choosing by measurements rather than age alone.
You’ll find garment measurements in our kids size guide to help you choose the best fit.
Both! Our kids shorts and long leg suits are designed to be unisex, so little adventurers can choose the print and style they love.
Yes. Our UPF50+ fabric blocks 98% of UV rays, making it a great extra layer of protection for long days outside.
Swimwear isn't a replacement for sunscreen, hats and other sun-smart habits though – keep those in the beach bag too.
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ORDERS & SHIPPING
CEACEA is based in sunny Perth, Western Australia, and your order will begin its journey to you from here.
That also means our east coast chicas should allow a little extra travel time – Australia is rather large!
Standard shipping is a flat $11.95 AUD, or it's free on Australian orders over $250.
Express Post is also available for $19.95 AUD. If you've got a holiday, event or very important beach day coming up, we recommend choosing Express.
We sure do. CEACEA has already made its way to adventure girls around the world.
International Standard shipping is $29.95 AUD, while International Express is $40 AUD.
Customs duties, taxes or import charges are the responsibility of the customer and vary by destination.
Please allow 1–3 working days for us to pick and pack your order. Orders placed on weekends or public holidays will start their journey on the next business day.
Once it's packed and on its way, you'll receive tracking details via email.
Start by checking your tracking details for the latest update. Delivery timeframes are estimates and can stretch a little during peak periods, public holidays or weather disruptions.
If your parcel has travelled well beyond its expected timeframe and you still need a hand, email customercare@ceaceaswimwear.com and we'll help where we can.
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RETURNS & EXCHANGES
Yes – eligible full-price items can be returned for a refund or exchange within 14 days of delivery.
Items need to be unworn, unwashed and unaltered, with all tags attached and no makeup, fake tan, stains or other signs of wear.
Sale items are final sale and aren't eligible for refunds, exchanges or credit notes.
Items purchased using a discount code are also final sale, with the exception of our welcome $10 off discount.
Yes. Return postage and tracking are the customer's responsibility.
For exchanges, a $10 fee applies to send your new item out. A $10 processing fee is deducted from returns of all items in an order.
Oh no – please get in touch with us immediately!
Faulty or damaged garments may be eligible for a replacement or refund and must be reported within 60 days of purchase. Send our team an email with your order details and photos of the issue so we can take a look.
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YOUR CEACEA
A little TLC will keep your CEACEA looking bright and beautiful for more adventures to come.
Hand wash with soap in cold water after wear, then turn it inside out and lay it flat in the shade to dry. Avoid twisting or wringing your swimwear, and keep in mind that heavily chlorinated pools can cause colours to fade over time.
Please do – that's kind of the point!
CEACEA was created for days that move between surf, swim and active life... morning walks, ocean dips, paddle-boarding, beach adventures and whatever else you manage to squeeze in before sunset.
Less changing. More doing.
We work with small boutique manufacturing teams and value close relationships with the people who bring our pieces to life.
Our approach includes small-batch production and considered choices around our fabrics, printing, packaging and waste. I'd then link “Learn more about the CEACEA way” to your newly revamped About page rather than trying to cram the whole sustainability story into an accordion.
We do! $1 from every item sold is donated to ActionAid Australia, supporting their work to advance women's rights, social justice and gender equality in more than 45 countries worldwide.
We also proudly support Surfing Mums Australia – because more mums getting back in the ocean is something we can absolutely get behind.
Absolutely. We genuinely love hearing from our community.
Email us at customercare@ceaceaswimwear.com and we'll get back to you as soon as we're out of the ocean, dried off and back in front of a screen.
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